If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), to opt out of the sale or sharing of your personal information, and to exercise additional rights described in our Privacy Policy. Use the options below to submit a additional rights described in our Your Privacy Choices. Use the options below to submit a request. We will respond within the time required by law (generally 45 days).
This toggles the cookie-level “sale or sharing” setting in your browser. It applies to this device only.
For requests that go beyond cookies (right to know, delete, correct, opt out across our records), use the form below or email [email protected]. We may need to verify your identity before fulfilling the request.
You may use an authorized agent to submit requests on your behalf. We will require written proof of authorization and may require you to verify your identity directly with us. Email [email protected].
This page is required under California law (CCPA/CPRA) and is provided in good faith. See our Privacy Policy for the full description of practices and rights.
Privacy requests at Wristgeek follow a predictable rhythm, and knowing the timeline up front saves the back-and-forth that usually comes with these things. Most readers reach out because they want to know what data we hold, ask us to remove it, or opt out of any sharing. Whichever flavor of request you send, the clock starts the moment it lands in our inbox, not the moment a human reads it.
Standard privacy request processing time at Wristgeek is up to 45 days from receipt, which mirrors the window most US state privacy laws set. In practice the turnaround is faster. Straightforward deletion and opt-out requests usually wrap up inside 10 business days, because the underlying work is mostly automated: we verify the requester, locate the associated records, and confirm the action. Access requests, where we package up the data we hold about a reader, tend to take a little longer because someone has to assemble the export and double-check it before sending.
If a request is unusually complex, or if we get a wave of them at once, we may extend the response window by an additional 45 days. When that happens, we will write to you before the original window closes and explain why. We never quietly let the clock run out. The extension is the exception, not the default, and we use it sparingly.
A few things help your privacy request processing time stay on the short end:
You will hear from us at three points during processing: an initial acknowledgment within a couple of business days, a status note if anything needs clarifying, and a final confirmation when the request is complete. If a request is denied, which is rare and usually tied to legal hold or fraud-investigation exceptions, we explain the reason and the appeal path in the same message. There is no charge for a privacy request unless it is manifestly unfounded or repetitive, in which case we will tell you before doing any work.
One last note: once a deletion request is complete, the data is gone from active systems but may persist briefly in encrypted backups until those backups age out on their normal rotation. We do not restore deleted data from backups during routine restores.